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Miva Merchant Modules » Searching For 'Order Email Templates Bundle v5'

Found 492 Modules or Applications that might fit the bill

Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.

1 Mail Manager v5 Emporium Plus / Miva Central

The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation, vendor specific notification, and even cell phone emails. It also can send welcome emails when a new customer account is created. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Can limit sending based on a specific attribute/option code for a product
- Include coupons or promo codes when specific products ordered
- Optionally require an input to allow the email, e.g. a response from Addendum
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones as abbreviated messages
- Open architecture so that other events can also trigger an automated response
- Can resend emails when the customer knows and enters their order number and email address
- Use render token to send an email from any pagein the store
- Send a welcome email before the order completes and optionally include a promo code, customer login and password
- Include 3rd party data with module tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails

Feature Details.
In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
  • Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
  • Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
  • Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
  • Email a promo coupon code if a customer purchases a specificproduct or from a list of products
  • Email service, warranty, shipping and contact information on specific products or product lines
  • Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
  • You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
  • The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
  • Literally, you can have a different autoresponder for everyproduct in your store.

However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:

  • Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
  • Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
  • You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
  • Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.

As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:

  • Show or hide any of the data elements
  • Orient your email either horizontally or vertically
  • There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
  • Customize your email and store's physical address
  • Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
  • List full or partial Ship To and/or Bill To address
  • Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
  • Restrict email to a specified list of countries, thus allowing for language specific emails
  • Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
  • You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
  • Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
  • Write a different body for each of the email templates you add
  • List products and prices or just the products without prices
  • Link the email usage to one or more product codes or entire inventory with wildcard
  • No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly

I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.

  • Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
  • Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.

As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails.

The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.

Price: $45.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

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2 Order Email Templates Bundle v5 Advanced Development Solutions / Miva Central

Take control of your Customer Order Confirmation and Merchant Notification Emails with this full featured fulfillment module bundle.Save 20% by purchasing both modules together. These modules provide complete design control of HTML Emails by using the new Store Morph Technology™ based templates. Use them in addition to or as a replacement for the standard text Customer Order Confirmation and Merchant Notification Emails. These module automatically install and configure the default Email templates, which can be further customized to meet your needs. The HTML Email is sent using Merchant Mail Server and Module Configuration settings.

This Module Bundle Includes:

  • Merchant Notification HTML Email Template - Reg. $49.95 - Module Details
  • Customer Order Confirmation HTML Email Template - Reg. $49.95 - Module Details


The ADS Order Fulfillment HTML Email Modules Features:

  • Simple Module Installation, Configuration and Controls
  • Automatic installation and assignment of Default HTML Email template and settings.
  • Module provides complete design control of HTML email using the new Store Morph Technology™ based template.
  • Never worry about making template changes. Module utilizes new version history control.
  • Template is pre-configured to send an HTML Email similar to the invoice page layout.
  • Provides controls for Email Subject, To, and CC Email Address.
  • Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.


Module installation and functionality has the following requirements:

  • MIVA Merchant Version 5.0
  • No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.

Price: $130.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

From: Order Fulfillment Modules
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3 Customer and Product Administration v5 Emporium Plus / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status
- EOD contains links to the order edit screen for easy viewing of an individual order
- EOD display of products sold summary reports
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Order status history can use default or store built template
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can view their order status and shipping tracking by entering their order number and email
- Customers can have one click re-order from invoices in the current orders
- Auto-assign customer membership to price groups based on their order total history

Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:
  • Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
  • Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
  • Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
  • Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
  • Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
  • Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
  • Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).


From the customer account record:
  • Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
  • Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
  • Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
  • Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.


Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
  • Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
  • Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
  • Follow-on Contact - generate after sales communication at pre-determined points of time in the future
  • Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails


The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

Price: $40.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

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4. ShipWorks v5 - Powerful Shipping and Order Management Software


What is ShopInvoice?

 
ShopInvoice is a powerful, easy-to-use, and affordable desktop application that greatly simplifies the day-to-day business of Miva Merchant users. From professionally printed invoices and packing slips to Internet postage and fully-integrated UPS shipping, labeling, and tracking features, ShopInvoice is the most versatile and innovative application available to Miva Merchant users today.

Key Benefits

Save countless hours on order fulfillment tasks
Ship accurately and cost effectively
Send shipping and tracking notifications
Create a professional, lasting impression
Seamlessly integrates with your Miva Merchant store.

Read the overview and take the quick tour.

ShipWorks Features

Compatible Carts- eBay & eBay Stores
- Marketworks
- Miva Merchant
- ShopSite
- Yahoo! Stores
Automatic Downloads-
- Bulk downloading of rates and transit times. 
- Bulk downloading and printing of live UPS labels.
- Supports multiple packages, tokenized reference numbers, and Quantum View Notify.
- Supports standard and thermal printers, multi-up label sheets, and combined invoice and labels.
UPS WorldShip- Directly communicates with WorldShip; no manual import or export required.
- Customizable tokenized reference numbers printed on labels.
- Supports Quantum View Notify.
- Automatically imports service used, shipment weight, total cost, and tracking number after processing.
U.S.P.S. Label Download- Integrated directly with USPS for downloading live labels (without postage).
- Perfect for business with their own postage meters.
- Delivery confirmation is free for Priority Mail, and only $0.13 for First Class.
Stamps.com- Directly communicates with the Stamps.com; no manual import or export required.
- Supports stealth postage mode.
- Customizable tokenized memo's printed on labels.
- Address verification and correction.
- Automatically imports tracking number after processing.
Endicia DAZzle- Directly communicates with DAZzle; no manual import or export required.
- Customizable tokenized rubber stamps printed on labels.
- Automatically imports tracking number and total cost after processing.
Shipment Creation- Shipment address pre-filled based on order shipping information.
- Create multiple shipments, using multiple carries, for each order.
- Product weights automatically downloaded. (eBay and Miva)
- Customer-chosen shipping method automatically downloaded. (Yahoo! and Miva)
- Quickly enter weights using zero-configuration scale support.
Shipment Tracking- Integrated UPS and U.S.P.S. tracking for support personnel.
- Send bulk email to customers with clickable tracking links.
- Tracking numbers automatically imported and saved after processing shipments.
Shipping Labels- Supports inkjet, laser, and thermal printers (such as Dymo and Eltron).
- Print full page shipping labels, or multi-up sheets.
- Print all-in-one forms that combine invoices\packing slips and the shipping label.
- Print standard Avery (or any brand) address labels using customizable XSL and HTML.
- SureSize™ technology ensures every address and graphic fits on every label.
HTML Templates- Includes email, invoice, packing slip, reporting, and exporting templates.
- Customizable, powerful, well-documented XSL template format.
- Specify which printer (supports networked printers) and paper tray to which each template should print.
- Powerful "conditions" can be embedded in templates.
Invoices & Packing Slips- Plenty of royalty-free, customizable XSL templates (see the Gallery).
- Print pick-lists for warehouse staff to efficiently pack shipments.
Reports- See exactly what your customers are buying, and how much of it.
- XSL template based, completely customizable.
- Evaluate various aspects of your business.
Generic Export- Customizable exporting of any data, to any format.
- Export bulk data to .htm, .txt, or .csv.
- Easily integrate with your existing software, such as MOM and Great Plains Accounting.
Email- Integrated email with viewable history for each order and customer record.
- Built-in WYSIWYG email editor.
- Send email in bulk, with one click.
- Send payment requests, shipping notifications, and clickable tracking numbers.
- Send invoices, product announcements, and targeted advertisements.
- Plenty of included, customizable XSL templates.
- Ability pecify a specific email account each template should be sent with.
Order Status- Customizable order status allows tracking each order through your business flow.
- Use with filters to display a running count of how many orders are in each status.
- Send emails to customers with order status updates.
Add and Edit Orders- Add manual orders, such as orders taken by phone.
- Add and edit order items, charge details, and notes.
- Modify and correct order details when customers call in.
Customer Service- "Quick Search" fields look up customers and order numbers instantly.
- All order information, including notes, status, and tracking information are immediately visible.
- Keep customers up-to-date with shipping and status notifications.
- Incredible networking support keeps customer service reps and shipping stations constantly synchronized.
Filtering and Searching- Customizable filters allow you to specify any search criteria you want.
- Filter Panel shows each filter as a folder, with a count of matching orders.
- Clicking the filter folder instantly displays the matching orders.
- Pre-installed filters help you get started right away.
Networking- Connect all computers to the same ShipWorks database.
- Automatic, immediate synchronization yields efficient processes and reduced errors.
- Manage customer service and shipping from different locations, while staying connected.
- Easy installation and setup.
Miva Merchant- Batches Panel shows all batches and how many orders in each batch.
- Filter the order display by batch.
- Automatically detects when orders are moved from batch to batch from Miva admin.
- Create batches directly from ShipWorks.
eBay Sellers- Leave eBay feedback in bulk with customized presets.
- Sell all feedback that has been left for you by buyers.
- Track checkout status and send bulk payment reminders.
- Downloads eBay checkout data, as well as address information entered in PayPal.
- Automatically updates your "My eBay" status after processing shipments.
Configurable Interface- Customize grid column order, sort order, and which columns to display.
- Detail panels show all selected order details at a glance, on one convenient screen.
- Customize panel size, location, and visibility.
- Customize toolbars and context-menus.
Scale Support- Zero-configuration scale support for serial ports - plug it in, and it just works.
- NCI model 7010S (also known as the Stamps.com scale).
- Fairbanks scales.
- Metler Toledo scales.
- Salter Brecknell 7010SB.
- Supports the scale models listed above that include a serial port.
Administration- Simple setup and installation, no knowldege of databases required.
- Easily backup and restore all ShipWorks data in a single click.
- When setting up networked installations, the main database is automatically detected.
Powerful Database- Microsoft SQL Desktop Engine (MSDE) provide free with purchase of ShipWorks.
- Fast, efficient, and maintains data integrity.
- Built on the same engine as MS SQL Server.

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5 Mail Manager Weiland / Miva Central

The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation and even vendor specific notification.

Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Include coupons or promo codes when specific products ordered
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones
- Open architecture so that other events can also trigger an automated response
- Send a welcome email before the order completes and include a promo code
- Include 3rd party data with tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used

In admin, you create one or more template emails. Each template can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:

  • Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time credit card authorization. The module will sort out which drop shipper gets which emails, including listing the products to be shipped. You can still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processing verified the charge, then forward to the drop shipper. This would save hand entering the order. In addition to the email, an archive flat file is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
  • Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
  • Email to your shipping department listing Ship To address and products ordered if using real time credit card authorization. Products section can be torn/folded to result in a shipping label with your company address included. If not using real time authorization, use the pending mailbox technique similar to the drop shipper scenario above.
  • Email a promo coupon code if a customer purchases a specific product or from a list of products
  • Email service, warranty, shipping and contact information on specific products or product lines
  • Send an email to your cell phone's text messaging when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone)
  • You own a mall with multiple stores within the mall. Those store owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track their sales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheet for easy analysis.
  • With compiled Merchant, the included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific time periods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates can be designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
  • Literally, you can have a different autoresponder for every product in your store.

However, Mail Manager has a somewhat open architecture so that other events can also trigger an automated response. For example:

  • Send a welcome email before the order completes, but after the customer completes the registration process (for those that create an account)
  • Send a thank you for rating a product (using our Rate This system) along with a coupon code for taking the time to do so
  • Essentially any event in the mmui, oui or even another third party module can trigger an email which you write for the particular event
  • You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now. If you don't have an account with us yet, sign up and you'll see how it works.

As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:

  • Show or hide any of the data elements
  • Orient your email either horizontally or vertically
  • In the compiled version is a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formatted emails for better readability. You can change the fonts, colors, layout and even add images to your confirmation and notification emails. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template.
  • Customize your email and store's physical address
  • Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
  • List full or partial Ship To and/or Bill To address
  • Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
  • Restrict email to a specified list of countries, thus allowing for language specific emails
  • Write a different body for each of the email templates you add
  • List products and prices or just the products without prices
  • Link to one or more product codes or entire inventory with wildcard
  • No need to go to each product to link the email, a copy and paste from a flat text file will add hundreds instantly

I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use it to make connections not directly related to sales, yet linked to a specific sale.

  • Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800 number of the guy with the info about a big get together next month.
  • Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery in hopes of finding the needle in a haystack.

As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store's business and decrease the amount of time employees spend on sending out product specific, followup emails.

MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used. Thus, module conflict does not occur. The pre-formed templates are easy to configure and do not require programming experience. In the compiled version of Merchant (4.14 and newer), you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.

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6 Customer and Product Administration Weiland / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Immediately visible when you log into admin is the number of pending orders
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders

Feature Details.

Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:

  • Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
  • Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
  • Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
  • Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
  • Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
  • Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
  • Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
  • Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).

From the customer account record:

  • Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
  • Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
  • Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
  • Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.

Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:

  • Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
  • Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
  • Follow-on Contact - generate after sales communication at pre-determined points of time in the future
  • Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails

OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.

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7 Addendum v5 Emporium Plus / Miva Central

Collect supplemental, required or non-required responses fromcustomers at checkout. You can add as many additional checkoutquestions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Collect supplemental, required or non-required responses from customers at checkout
- Export responses to a delimited flat file
- View responses in the file with a searchable admin report
- Display responses in the include modified invoice emails and batch reports and invoice screen
- Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately)
- Configure text label for each question to preceed the responses in the emails and reports
- Special instructions for the order, e.g. shipping needs
- Collect responses from survey or poll questions
- Customer entered gift card messages
- Questions displayed in a table which the store owner designs with standard HTML
- Limit the display of questions based on specific product codes
- Limit the display of questions based on the ship to country of the order
- Used in conjunction with our Mail Manager module, activate sending of specific emails
- Assign a fee to one response, for example gift wrapping fee, donation, or rush handling
- Insert a negative fee (vs positive fee) for impromptu sales, etc
- One or more responses can be required before customer can proceed
- Highlighted error message when required response(s) are omitted
- Tokens can be used to refill the responses if the page is redisplayed due to missing info
- Our standard version contains the features you'd expect in competitors' pro version

Feature Details.
The responses are exported to a delimited text file which can beimported into most database management systems for further analysis. Youcan also have those responses appear in the Miva Merchant Email notification and batchprocessing (modified email and batch modules included in the zip file). Use the module for the customer to add specialinstructions for the order, collect responses from survey or pollquestions, allow the customer to fill out gift card messages, include salesman orrepresentative code, etc.

The admin interface allows you to build the form withyour store's questions using standard html syntax. Hence,you can make the response collection table match the restof your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags.

You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc.

You can also specify one or moreof the questions to be required. Customers will not be able to completethe checkout if they do not respond to the required questions.

You can purge old questions from the active file and place them in ahistorical file in order to improve response time during order batchprocessing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file.

You can limit the display of Addendumquestions based on specific product codes. If you list productcodes in the admin input, the questions will only be displayedif one of those products is in the basket at checkout. Youcan also use the wild card product code like 1AA*. If theapplicable products all begin with the same characters, youcan use the asterisk. This can only be used for the beginningcharacters in the product codes.

You can alsolimit the display of questions to specific ship to countries.

You can optionally includethe questions in the emails along with the responses by using the modified email modules which are included in the zip distribution file.If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailinglist signup. You can also include the questions and responseson the invoice (last page after payment completes). Theresponses for the batch report are retrieved from an indexeddatabase for faster access.

You can alsoattach a fee to a specific answer to one question if youplace the questions on either the customer information orshipping/payment selection screens.

The included Addendum View report featureallows you to search (within admin) the addendum filefor specific responses. For example, you might have a questionfor a specific requested shipping date. Simply search the filefor orders which have requested the delayed shipping for thatdate. The order numbers can be returned and fed into our EZ Batchreport (sold separately) for a tailored report for a specific shipping date. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report,but if you use Addendum View to create a list of orders attributed to thatsalesman, you can make a batch printout for each salesmanwith only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates.

Limitation: When used in a store which uses PayFlowlink, PayPal or iTransact payment systems, you will need to placeyour questions on either the customer information screenor the shipping and payment selection screen. Thosepayment systems transport the customer to another domain.Hence, the module needs to save the responses to a filebefore the customer is transported off-site. When thecustomer returns from the off-site payment screens backto your store, the responses will be retrieved for savingto flat file or display in your merchant notification email.

The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email.

Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original".

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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8 Coupon Redemption v5 Emporium Plus / Miva Central

Manage coupon addition and redemption functions within a Miva Merchant 5.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:- Configurable prompt
- Configurable action
- Configurable redemption
- Configurable coupon rejection messages
- Uses tokens to place input on pages
- Searchable coupon database with pagination
- Easy view admin for coupon content and historical usage
- Coupon codes can be individually assigned
- Import coupon codes from flat file in bulk
- Autogenerate unique coupon codes with token
- Assign coupon code as a series for affiliate purposes
- Global scope or for specific products
- Checkout coupons one per order
- Instant coupons on product pages, multiple per order
- Fixed amount or percentage of eligible products discounting
- Specific product eligibility can be scoped to the attribute level
- Minimum order level for redemption of checkout coupons
- Establish expiration dates
- Line item display in basket after redemption
- Single use coupons
- One per customer coupons
- Multiuse coupons (can be limited)
- Free shipping coupons
- Limit the country, state or zip a coupon can be used for
- Combination of free shipping and order discount (% or fixed) coupon
- Easy deletion of expired coupons
- Coupon report identifies coupon usage

Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
  • An unlimited number of coupons can be assigned to the store and eachidentified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admininterface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. Thisis the code that you will give to customers so they can shop and redeemthe coupon. It can be any combination of letters and/or numbers.
  • You canembed a token in your welcome email or notification emails generated with our Mail Manager (Emporium Plus - Weiland) module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header. If you are using our Tell A Friend (Emporium Plus - Weiland) module, you can embed the unique coupon code in the emails that customers send when referring their friends to your store. The coupon generation is also useful when it is embedded into the follow on contact emails that our Follow On Contact (Emporium Plus - Weiland) module sends out.
  • If you have a lot of coupons you want to load into the system quickly,there is a coupon import from flat file module
  • An optional expiration date can be included which will prevent its useif the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
  • A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, e.g. $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemptionvalue can be assigned to each coupon.
  • Free shipping coupon option. If you enter the letter S in the field to the right of the value field, the coupon will be used to allow free shipping for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
  • Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you usethe percent calculation, this value can be any value, including zero.
  • Based on your state's tax requirements, the coupon can be designated toreduce the sales tax or not reduce it. The coupon's tax effect is onthe order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doingthis is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
  • Coupons can either be used:
    • multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers,user lists, clubs, etc. They often have a short expiration date to limittheir use. A typical usage might be a special holiday sale, eg 10% offeverything in the store if used by a specified date. This would eliminatethe need for special price groups if the intent is that everybody who hasthe coupon code can use it. In the compiled version you can limit the number of times a multiple coupon is redeemed.
    • only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a secondtime, if he/she uses the same coupon code, it will be rejected. This isprobably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
    • only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
  • Global or product related. You can restrict usage of a coupon in your store so that it can be used only if a specific product is ordered. You can list several product codes,any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list, and are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. Youcan use a wildcard for the product list, e.g. 1AA* would make all productsbeginning with 1AA eligible for the coupon discount.
  • Use instant coupons on the individual product pages and for specific products. These coupons are redeemed at the product page and instantly appear in the basket as a line item discount related to a specific product. Unlike the global checkout coupons, customers can redeem multiple instant coupons in a single order. From a marketing standpoint this gives the merchant the opportunity to offer a promo code atthe product level which gives an impending event (expiration of the promo)to encourage sales while not lowering the value of the product with an overtprice discount.
  • You can restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the specific option value of "4.5". The format for the input would be 1AA*~Version~4.5|
  • If you precede the product list with a - (minus) character,the coupon will be excluded from use with those products.
  • You can limit the coupon to be used only if the customer is in a specific zone. You can use ONE of six possible zone limitations for each coupon (ship to: country, state or zip; bill to: country, state or zip).
  • Appropriate error messages are displayed when coupons don't meet theusage criteria established by the store owner. When the shopper entersa coupon code that is not valid based on the criteria you establish, he/she will see an error message just below the coupon codeinput when the page is re-displayed.
  • In admin, the coupons can be easily displayed and edited. The couponsare displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or beginning portion of the coupon code.
  • Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a checkin the remove column and select update or select purge expired coupons, then select update.
  • A historical database, which can be imported and analyzed in database orspreadsheet software, is maintained on all coupons used. The couponuz.dbfcan be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is also displayed in the admin table.
  • The coupon usage report module can provide historical data within your admin. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigneda series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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9 Follow On Contact v5 Emporium Plus / Miva Central

Don't miss a marketing opportunity. Contact your customers a few days, weeks or months after they've purchased products at your store with automatically generated emails. The email content is configured by the store owner through merchant admin. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Send after-sales emails at configurable number of days in the future
- Obtain feedback from customers relative to the shopping experience at your store
- Provide a promotional coupon to increase the chance of return visits and sales
- Generate product specific after-sales emails for one or two dates (each product can have a different number of days in the future)
- Remind customers of re-order needs or companion products to the ones they already bought
- Remove after-sales emails for a specific troublesome order
- Put module in initial test mode to avoid improperly written and configured emails
- HTML or plain text formatting
- Email layout, wording, and design is configured in admin with templates and tokens

This module captures pertinent order information and uses it for generating a follow-on email. This gives you an opportunity to guage customer satisfaction with your store or providethem with a reason to come back and purchase again, e.g. with a coupon embedded in the email.

You can place the module in test mode until you are satisfied your stock email says what you want it to say.

You can delete the follow on email for a specific order number.

The email templates are composed within the module's admin. You can embed module tokens to insert text from compatible other modules, e.g. insert a unique coupon code by using the coupon generator in the Emporium Plus Coupon Redemption module.

You can have product specific follow-on emails. You can schedule one or two follow-on emails related to a product. These emails are usually used to promote another product at a specific time frame or to encourage a repeat or maintenance sale for the original product. You can have two product specific emails in addition to the generic global email, for a total of three follow-on emails to increase sales and enhance marketing. Do not use the emails to ask customers to rate products as there is one large company who claims they invented that idea and were able to patent it.

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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10 Wait List Manager v5 Emporium Plus / Miva Central

Customers can identify products that they would like to purchase but are currently out of stock. Once you place the product in stock, you can run the Send Email routine from the module admin interface. It sends an unlimited number of notifications as one process, using Miva Enginefunctions to prevent timeout. Each waiting customer will receive an email telling them that the product is back in stock in your Miva Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

The module works with Miva's Inventory Management (version 5.x). The Wait List Manager will automatically insert the Wait List link on the product page when the quantity is out of stock. This is determined by the global defaultor individual product's "out" setting. You can even block the automatic link insertion by including the product code in the blocking list through the admin interface.

When the customer clicks the Wait List link they are taken to a form to verify/enter their email address. If they are logged in, it inserts their email address for them. If not, they just type it in. The form also lists the number of other customers waiting for the item if that number is 5 or above (just to the right of the product name). This will give customers a sense of urgency when they receive the in-stock notification. Whenthey add themselves to the list, you have the option (in admin)of sending them a thank you (for their interest) email. If you employ this option, it will also tell them their position on the Wait List. When products are in short supply, that maybe something your customers would like to know. Also, if theyare already on the Wait List, and sign up again, it will not duplicate their record, rather it will email them that they arealready on the list and what their current position is on the list.

The admin configuration screen allows you to vary the name and/or image associated with this program so you aren't locked into the term "Wait List". You can also change the colors and fonts in the form along with the verbage in the form and notification email. You may even want to pass on a coupon code in the notification email for customers who have been waiting for a product.

When editing an individual product in admin, you can also display all of the Wait List records associated with that product. They can be deleted manually in this screen if you don'tplan to restock the item. Thereis also a handy link for mailing them to verify their continuedinterest in the item. You can even limit the notification in this screen to just some of the waiting customers. This is useful when you only receive a small number of the out-of-stock item and there are many more waiting for it. Since the entriesare arranged in order, it is easy to give those on the waiting listthe longest, the first shot at the newly re-stocked item.

You can quickly get a summary of all of the items on "WaitList" to provide you with a re-order, based on demand, tool.

When you Send Email, the module searches all products with a stock level above zero and checks the product code against the Wait List database.Pending Wait List customers are notified of the re-stock of theproduct and their Wait List record is then deleted.

To help the store owner identify needs quickly, an optional CC email can be sent when an item is wait listed.

You will use render tokens in the Merchant 5page templates to insert the Wait List prompt.

There is an alternate template form for the customer to enter their name and email address. This template can be HTML customized to suit your look and feel. If you are not skilled at coding HTML, you can still use the default (built in) form which is customized with colors, fonts, etc with easy inputs in admin.

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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11 Order Manager Stone Edge / Miva Central

A complete system for managing your customers, orders, inventory, purchase orders and more! Designed and priced for small-to-medium size ecommerce stores.

The Stone Edge Order Manager will save you time with every order you ship. It is a feature-rich program that helps you manage your orders, your customers and your inventory. The Order Manager simplifies the entire fulfillment process. It brings your data in-house where you can manage it securely and conveniently on your own PC or LAN.

  • Includes Miva Merchant Module that lets you download and import your latest orders with one button click in the Order Manager.
  • New Features for Miva Merchant Users:

  • Download Inventory data from Miva Merchant into the Order Manager
  • Download Customer data from Miva Merchant into the Order Manager
  • Synchronize inventory quantity-on-hand data in either direction between Miva Merchant 4.x stores and the Order Manager
  • Real time inventory tracking with Miva Merchant 4.x stores! Whenever you sell, return, exchange or receive inventory in the Order Manager, the change in quantity-on-hand will be reflected in your Miva Merchant store within seconds!
  • Import and export inventory data in text files compatible with Phosphor Media's StoreMan program
  • Builds a searchable customer list.
  • Subtracts items sold from your inventory. Marks items as backordered when necessary.
  • Prints customizable pick lists and order summaries.
  • View Orders screen makes it easy to search for and review orders.
  • Quick and easy handling of backorders, returns, exchanges, adding or deleting line items, changing a SKU or quantity, etc.
  • Can convert products with order attributes (color, size, etc.) into "Sub SKUs" for inventory tracking of specific item sold.
  • Includes support for Authorize.Net and Verisign credit card processing. Capture payments that were pre-approved in your Web store. Process other sales, credits, voids, etc. with two or three clicks on our Virtual Credit Card Terminal.
  • Prints customizable Invoices, Packing Slips and Shipping Labels.
  • Automatic and manual emailing to customers and vendors. Includes powerful "email merge" system with user-definable mail merge templates and easy-to-use template editor.
  • Interfaces with UPS Online WorldShip, Fedex QuickShip, Postal Package Partner and other shipping programs.
  • Automates drop-ship purchase orders.
  • Creates re-stocking purchase orders. Supports barcode scanners for receiving inventory.
  • FIFO accounting system tracks value of inventory value.
  • Includes Manual Orders screen for entering orders that arrive by phone, fax, etc.
  • Includes Point-of-Sale screen for orders from walk-in customers. Supports barcode scanning.
  • Extensive report menu includes a wide variety of reports for accounting, inventory, sales management, etc.
  • Easy export of customer information for bulk-emailing. Includes powerful selection methods.
  • Many more features that have been requested by merchants like you since we introduced the Order Manager in 1999!
  • A fraction of the cost of Mail Order Manager (MOM), and better suited to small-to-medium merchants.
  • Buy with confidence - 30 day money-back policy.
At $995 the Order Manager is easily affordable for most Miva merchants. The price includes the Miva module that lets the Order Manager download orders directly from your store, and a license for up to 5 users at one location. If you own more then one Miva Merchant store, you can use one copy of the Order Manager to manage all of them.

The Order Manager is an open-source program written in Microsoft Access. It is designed for easy incorporation of custom reports. Most merchants will find that it has all the features they need to manage their on-line, phone, mail order and Point-of-Sale sales. For those merchants with special needs, Stone Edge also offers reasonably priced customization services.

Price: $995 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
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12 Rate This v5 Emporium Plus / Miva Central

Implement customer product ratings and reviews within Miva Merchant. The module license is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Rate with a numerical/verbal score for each product
- Review each product with narrative critique
- Customers login prior to rate and review
- Configurable message if not logged in
- All customers can view ratings/reviews without logging in
- Limit customer to one rating/review per product
- Customer can edit their prior rating/review of the product if logged in
- Ratings are averaged and graphically displayed
- Graphics display on product and/or expanded search, category and product list screens
- Store owner can replace default heart images with their own
- Optional email notification to store when new rating is made
- Auto-approve or admin approve before allowing display in the store
- Admin reports for easy deletion, analysis, and approval
- Admin reports to screen, export to flat file, and optionally email flat file to store
- Easily remove malicious customer prank ratings
- Easily remove all ratings by a specific customer account login
- Easily remove ratings/reviews of a specific product code
- List all unapproved ratings/reviews for easy approval of one or more
- Summary report for all ratings/reviews on a specific product
- Summary report for all ratings/reviews by a specific customer
- Admin reports with hot links of the customer logins so you can quickly view rater details
- Sort the reviews in the order you want them displayed
- Module comes with default layout for both the entry form and display
- Easily replace the default layout with customizable template entry form and display
- Use render tokens for placement of display and/or prompt in the page template screens
- Optionally use tokens in the display template for listing the rater's identity
- Allow customer to include identity with their email, name, or location (automatically filled in from their customer account)
- Exclude specific product codes from being rated
- Integrate with the Emporium Plus Mail Manager module to send a promo email to the ratee, thanking them for the rating
- Limit number of reviews on the product page with a "more" link to show all
- Licensed by domain without need for multistore license if same domain

Feature Details.
The purpose of Rate This module is to allow customers (who have signed in) to provide their rating/review of products offered in the store.The module allows a customer one review on each productthey choose to rate/review. They can go back and change their rating and review as it is controlled by their login and password. The average customer rating is displayed graphically with whole or half images. This graphical display can be on the product screen, the category listscreen or both. The default images are hearts, but the mall owner can substitute any graphics he/she wants. Customers can also leave narrative comments about products they wish to review.

All customers, not just those logged in, are able to view the ratings and reviews made by other customers.

In the event that a malicious customer enters prank ratings, the admin interface allows removal of all ratings by specific customers. Since the module has an email alert feature (if turned onby the store owner), you will know what ratings are being left for your products. There is also a report generator to list all ratings on a specific product code or all ratings by a specific customer.

You can also display and/or delete the ratings of a specific product from the individual product edit screen.

Using a render token, place the Rate This button on the product page so that it better fits your desired look. You canlimit the number of reviews which appear on the product page with a "more"link to show all. You can sort the order of the reviews within the product edit screen so that customers see the reviews in the order you want them seen. You can also require admin approval before the rating/review is displayed to customers visiting your store. Admin reports can be displayed to screen, exported to flat file, and optionally email the flat file to the store. The admin rating reports which display the login have a hot link to the customer login so you can quickly view who the rater is.

Configure through admin, the text and tokens in both the display and prompt for this module as they are customizable templates which can replace the default layouts. You can allow the customer to include their email, name, or location (automatically filled in from their customer account) along with the reviews, depending on the demographicyou choose to allow in the store. As example, a typical rating might be
Reviewer: John in Anglikon, Switzerland 05/14/2001
Great tool and simple to install

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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13 Power Search v5 Emporium Plus / Miva Central

The purpose of Power Search is to allow a customer to search one or more fields which are allowed by the store owner. The store owner can choose any fields within the products database and/or the custom product fields (Miva Corp built-in utility module) database to be searchable. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Implements field specific, keyword searching
- Uses store morph technology to build templates with version history
- Customer selects the fields to search and the sort order they want the results displayed
- Search the whole store or limit to one category
- Search by all (AND), any (OR), exact phrase, or begins with
- Display total found, number of pages, and links to each page when the results exceed one page
- Use the same product list layout as original search or alter for your needs
- Can limit search to a specific price range
- Use in conjunction with the Emporium Plus Tell A Friend module to send searches to a friend
- Product page "return to search" link takes customers back to the same search page
- View admin log of searched words/phrases for marketing and keyword identification
- Maintain compatibility with 3rd party modules which use the MIVA Corp custom product fields
- Create pre-defined select list searches on a single field
- License per domain/mall

Feature Details.
Easily editable templates. The module has five templates which can be used for each section of the search page. The templates have full versionhistory and use standard Merchant 5 template coding for easy update and rollback of changes. Each template is pulled into the location you want it on the search page using a render token. The templates are field selection, category selection,search scope/type, page counter and links, and product list layout.

Search specific fields and sort results. Allow a customer to search one or more fields which are made selectable by the store owner. The store owner can choose, in the admin screen, any fields within the products database or the MIVA Merchant built in custom product fields database to be available. The Power Search module uses a mirror database of your products, custom fields and categories; much like the big search engines use. By creating a mirror before the search is made, many operations to join multiple databases togethercan be avoided, so the customer gets a much faster search. Customers can also sort the results on fields like name, code, price, cost, when they were added to the store, or the default display order the store owner established for productlists. The build of the mirror database goes quite quickly and is a maintenance procedure you will do periodically. The small amount of time you take to build the mirror will save your customers significant amounts of time in their searches vs searches which don't use an optimized mirror database. Buildingthe mirror is not required just because products are added, deleted, or edited; as those processes update the mirror automatically without needing a rebuild. See the install doc for details.

Category selectable. Customers can use the category selector to select just one category to search. The default is to search the whole store. You can use the built in token which lists all categories with one or more products in them oryou can build your own select list of only certain categories.

Multiple search types. The customer can select how they want to search the database. The default is to search for products where all (boolean AND) of the keywords entered are found in the record. The customer can broaden that search so that any (boolean OR) of the words are found in the record. They can search by exact phrase so that the words must appear in thesame order in the record as was entered in the search input. They can also search the fields where the data in the field begins with the search string. This is useful for things like finding all of the products whose NAME begins with a specific letter and allows you to have a list of A-Z links that implement that specific search.

Advanced pagination. The module can display the total number of products found which match the search condition. Additionally, the pagesare numbered, e.g. Page 3 of 20, when results exceed the configurable number of products per page. You can also display alist of page numbers and links to those pages so the customer can jump to the page they want to look at. This pagination is similar to that used in the Emporium Plus Category Manager module.

Product layout template can be customized. In the 'srch' page template, there is a "search results layout". If you are happy with that layout, you can copy and paste the contents of that template into the Power Search module's product layout template. You can then modify the layout in the Power Search admin screen.

Price range searching. While searching the price field might be useful in some cases, a more popular search is price range. Within the searchable fields section, the customer has the option of entering a low and high price to create a range. If left blank, the search will not be filtered by price range.

Tell a friend module interface. If the store is using the Emporium Plus Tell A Friend module, customers can send the search string from Power Search to friends. The link in the email will go to the same page of products that the customer was on when they clicked the Tell A Friend button.

Return to search page link. After going to the product page from a Power Search rendered search, a convenient "return to search" link on the product page can bring the customer back to the original search page.

Search log with admin report. In admin, you can view the log of search words/phrases which your customers have used. This helps you from a marketing standpoint to determine the most sought after products and possibly the need to carry a new product. Additionally, it helps you identify keywords which might be useful to include in the narrative descriptions or the meta tags for search engine submissions and even local searches in your store. As example, while you might have a product called flip flops, customers might be searching for thong sandals (which is the same thing). But if you had not used those words in your description, you may have lost the sale. The log can be purged in the admin screen to reduce its size as desired.

Optimized search of built-in custom product fields. This module does not require that you use a proprietary 3rd party module for the custom product fields. It uses the built-in custom product fields module from MIVA Corp, thereby ensuring compatibility with other 3rd party modules which use those same custom product fields. No need to go down that proprietary datafield path of no return. As example, the Emporium Plus Template Data Feed module can use the built-in custom product fields to populate feeds to just about any search engine and shopping index with those "special" fields those indexes require.

Live examples. We cannot link to our demo Merchant 5 store from MivaCentral so if you'd like to see a couple of the live pages demonstrating searches, please contact us for the link. You can check out the selected field search in our test store which has about 600 products with multiple custom product fields. Try some searches so you can get an idea of search speed.

Pre-defined selectors. The Power Search function can also be used for pre-defined select pulldowns in your store. An example of genre and decade searches are in the lower left column of our test store's storefront screen. It will search a specific field, with store owner pre-defined selections. This same technique can be used for things like manufacturer searches if you have a manufacturer field in your custom product fields.

Liberal licensing. License is for ONE domain/mall. Within that single mall, it can be used in multiple stores without additional licenses.

This module requires that you are using MIVA Engine v5.03 or newer. When you log into admin, you can see which version of the engine is in use in your store.

Searchable field configuration

Template editor with version history

Customer viewed search screen

Token placement on the srch page template

Power Search log review in admin screen

Price: $35.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
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14 NetPush Advanced Inventory NetPush / MvCool

The NetPush Advanced Inventory Module allows Miva Merchant store owners to track inventory within Miva Merchant all the way down to the attribute/option level. The module has numerous configuration settings that should allow the admin to display and track any simple or complex inventory configuration. Inventory levels are only adjusted at checkout time so there is no need to worry about old baskets causing inventory problems. The module comes with an import and export module that allows administrators to easily update inventory levels by using csv files.

We suggest using template modules like Viking Coder's Product Templates and Category Templates if you want better control of the look and feel of your pages with regards to inventory. This will allow you to use tokens for display. Otherwise, you will have to settle for built in hook point displays that are built into the module and are configurable through the administration area.

The Advanced Inventory Module will send email when stock goes below certain configurable low stock level and can disable products when stock goes below the out of stock level. Administrators can also customize every message shown to the user. Fine grain customizations are made easy because the module allows product level configuration settings the ability to override global inventory configuration settings. This allows Miva Merchant Administrators the ability to customize inventory configurations for every product, if he or she wishes.

Notes:

  • OpenUI Tokens
    This module can be used with OUI OpenTokens. To use the module with Viking Coders template modules, see the OpenToken instructions and examples in the documentation on the NetPush.com site.

  • Product Upsell
    This module does not show stock information on the product upsell screens at this time. Stock is still tracked in the basket and checkout, but no current stock level is shown on the upsell screens during checkout unless you are using alternatives like tokens in templates.

  • Basket Redirect and Error Message
    The user is automatically redirected to the basket screen if he or she adds items to the basket that makes the product go out of stock or if the product is already out of stock. The error message is shown above the basket screen using a hook point in the Open UI. The message is configurable in the admin area.

  • Checkout Screen Error
    If configuration is setup to do so, the module will block a user from checking out if their basket has an item that is out of stock. This message is shown automatically at the top of the screen. The message is configurable in the admin area.

  • Pipes ( | )
    Product codes, attribute codes, and option codes must not contain the pipe character. NetPush Advanced Inventory uses the pipe to delimit for lookups. Pipes in your codes will cause the module not to work correctly.

Requirements:

  • Open UI 4.723+
    This module requires that you have OpenUI installed in your store. The module uses hook points in the OpenUI. You must have OpenUI version 4.723 or higher if you plan to use the OpenToken functionality available in this module. Please see the OpenUIsite for information about latest versions and bug fixes.

  • Miva Empressa 3.96+
    This module requires that you have Miva Empressa 3.96 or higher. The module uses functionality that is only available in newer versions of the Empressa Engine. Miva regularly releases new versions of Miva Empressa and the Virtual Machine to add new functionality and fix bugs. If you are on an older version, consider contacting your hosting company. You can find the Miva Empressa version at the top left hand of your Store Administrator when you first login. It should show your Miva Merchant version and your Miva Empressa version.

  • Miva Merchant 2.x, 3.x, and 4.x
    This module should work with most versions of Miva Merchant. In order to use the deactivate product option, you must be on version 3.0+. All testing and development was done on versions 4.13+.

Global Configuration Screen

All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. One may override these settings for products (see product level settings below). Each product must also be manually turned on before tracking starts. See product settings below.

Configuration Settings

  • Use NetPush Inventory
    You must set this to "Yes" if you want the module to be turned on. If this is set to "No", the module will not do anything.
  • Amount considered out of stock
    Usually this would be 0, but it can be set to any number, including negative numbers. Once the stock level reaches this number, it will be considered out of stock.
  • Deactivate when product level is out of stock
    In Miva Merchant versions that support it, the module will turn the Active flag for a product to off, if the product reaches the out of stock level. This only works on the product level, not for the attribute/option level.
  • Allow purchase even after out of stock
    Turning this on will allow customers to purchase products even after they go below the out of stock level. This could be a backorder situation.
  • Automatically remove from basket
    When a user adds products to the basket, the products will be removed if it makes the inventory go below the out of stock level and the admin is not allowing purchases when products are out of stock. Please take note that this option could cause problems if other modules are installed that also act on the basket.
  • Send Low Inventory Notices
    Turn this on to receive email warnings when inventory goes below the low inventory level.
  • Amount considered low
    The level that is considered low. Use this setting to trigger emails that will warn you when inventory is hitting a low level.
  • Low Email To Address
    Set this to the email address of the person who should be receiving emails when stock is at a low level.
  • Low Email From Address
    Set this to the email address that should be set as the from address in low stock emails.
  • Low Email Subject
    The subject of the low stock email. This field has token replacement.*
  • Low Email Body
    This is the body of the low stock email. This field has token replacement.*
  • Automatically change stock levels
    Turn this on if you want the system to subtract stock when a user purchases. If this is set to "No", the system will not update stock levels.
  • Show out of stock messages
    Turn this on to show out of stock messages on the product page when stock goes below the out of stock level.
  • Show in stock messages
    Turn this on to show how much stock is left on the product page.

    Out of Stock Messages*

  • Product Level
    This message is shown to the user on the product page below the shipping weight.
  • Attribute Level - Checkbox
    This message is shown to the user on the product page next to a checkbox option.
  • Attribute Level - Radio Buttons
    This message is shown to the user on the product page next to each radio button option.
  • Attribute Level - Select Box
    This message is shown inside of the drop down on a select box. HTML should not be used here.

    In Stock Messages*

  • Product Level
    This message is shown to the user on the product page below the shipping weight.
  • Attribute Level - Checkbox
    This message is shown to the user on the product page next to a checkbox option.
  • Attribute Level - Radio Buttons
    This message is shown to the user on the product page next to each radio button option.
  • Attribute Level - Select Box
    This message is shown inside of the drop down on a select box. HTML should not be used here.

    Other Messages*

  • Out of Stock - Basket Line Marker
    This helps the user to see which products have gone out of stock when looking at the basket. A red asterisks may be a good indicator for the user.
  • Out of Stock - Basket
    This message is shown to the user above the basket when a product has gone out of stock when adding, updating, or looking at the basket. Products can go out of stock at anytime, even after a user adds it to their basket. This is because stock levels only change after checkout.
  • Out of Stock - Checkout
    This message is similar to the out of stock basket message. It is shown on the payment screen during checkout. This should be considered one final inventory check before allowing the user to purchase.

* Token Replacement
This module has a few built in tokens for messages that allow you to give yourself and the user more detailed information. Some of the tokens below can only be used on certain screens, or in emails.

%%stock%% - Displays the current stock level. (1,2,3)
%%basket_quantity%% - Displays the amount in the basket and is unlikely to be used. (1,2)
%%available%% - Displays the amount of stock left before hitting the out of stock level. (1,2,3)
%%oos_level%% - Displays the out of stock level. (1,2,3)
%%line_items%% - Displays a list of line items that are effected. (1,2)
%%product_id%% - Displays the product id. (1,2,3)
'%%product_code%% - Displays the product code. (1,2,3)
%%product_name%% - Displays the product name if available. (3)
%%attribute_code%% - Displays the attribute code, or None if the effected product is only being tracked at the product level. (1,2)
%%option_code%% - Displays the option code, or None if the affected product is only being tracked at the product level. (1,2)

1. Is used for the low stock email body and subject
2. Is used for the out of stock basket message and out of stock checkout message
3. Is used for the in stock and out of stock messages on the product pages.


Product Configuration Screen

All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. To override these settings at the product level, go to the product in the administration area and click on "NetPush Advanced Inventory". You will see the settings below.

Configuration Settings

  • Use NP Inventory on this Product
    You must set this to "Yes" if you want to track inventory on the product. You must manually set this to "Yes" for every product that you want to track. If this is not set to "Yes", no inventory tracking will take place. By default, no product is tracked.
  • Override Global Settings
    If this is set to "Yes" the configurations settings will be taken from the individual product screen instead of from the Global configuration settings found under under system extension configuration. If set to "No", the module will use the global settings from above when doing inventory for the product. The default is to use the global settings.
  • Amount considered out of stock
    Overrides same setting under Global Configuration.
  • Deactivate when product level is out of stock
    Overrides same setting under Global Configuration.
  • Allow purchase even after out of stock
    Overrides same setting under Global Configuration.
  • Automatically remove from basket
    Overrides same setting under Global Configuration.
  • Send Low Inventory Notices
    Overrides same setting under Global Configuration.
  • Amount considered low
    Overrides same setting under Global Configuration.
  • Low Email To Address
    Overrides same setting under Global Configuration.
  • Low Email From Address
    Overrides same setting under Global Configuration.
  • Low Email Subject
    Overrides same setting under Global Configuration.
  • Low Email Body
    Overrides same setting under Global Configuration.
  • Automatically change stock levels
    Overrides same setting under Global Configuration.
  • Show out of stock messages
    Overrides same setting under Global Configuration.
  • Show in stock messages
    Overrides same setting under Global Configuration.

    Out of Stock Messages*

  • Product Level
    Overrides same setting under Global Configuration.
  • Attribute Level - Checkbox
    Overrides same setting under Global Configuration.
  • Attribute Level - Radio Buttons
    Overrides same setting under Global Configuration.
  • Attribute Level - Select Box
    Overrides same setting under Global Configuration.

    In Stock Messages*

  • Product Level
    Overrides same setting under Global Configuration.
  • Attribute Level - Checkbox
    Overrides same setting under Global Configuration.
  • Attribute Level - Radio Buttons
    Overrides same setting under Global Configuration.
  • Attribute Level - Select Box
    Overrides same setting under Global Configuration.

    Other Messages*

  • Out of Stock - Basket Line Marker
    Overrides same setting under Global Configuration.
  • Out of Stock - Basket
    Overrides same setting under Global Configuration.
  • Out of Stock - Checkout
    Overrides same setting under Global Configuration.

Setting Product Inventory Levels

The administrator can set product inventory levels by going to the product page within the Miva Merchant admin area and clicking on NetPush Advanced Inventory. This is the same screen as the product level configuration. Product inventory levels are shown below the configuration area. To add new inventory, use the yellow add button. To edit inventory, click white add button next to the inventory entry.

The module checks inventory by looking at a unique combination of Product Code, Attribute Code, and Option Code. When entering stock levels, you enter the codes separated by a pipe. For example, shirt1|color|red, where shirt1 is the product code, color is the attribute code, and red is the option code. If you do not set an inventory level for an existing product attribute combination, no tracking is done. Setting a stock level of -9999 has the same effect.

Inventory at a product level
You may choose to only track inventory at a product level in combination with or not at an attribute level. To enter a stock level for a product, simply use prodcode||. This tells the system that you are tracking the product code, but not the attributes or options by leaving them blank. Using -9999 for a stock level will temporarily turn inventory tracking off.

Inventory at the attribute level (checkbox, select box, radio buttons)
Checkbox - prodcode|attrcode|(the last field should be left blank, as checkboxes have no options)
Select Box and Radio Buttons - prodcode|attrcode|optcodeAll 3 are required and must be unique, even if you are using attribute templates. If you are using normal templates in combination with attribute templates, make sure you do not give them duplicate code names.


Using Advanced Inventory with Template Modules and OpenTokens

The Advanced Inventory Module can be used with 3rd party template modules like the ones from Viking Coders by using Open UI tokens on product pages to display current inventory levels. Please note that token support has not been completely tested as of yet.

%module|npinventory|stock_level%
Returns the stock level for the product, attribute, option combination. To ensure that this works correctly, you should set g.NPI_Product_Code, g.NPI_Attribute_Code, and g.NPI_Option_Code to the current product code, attribute code, and option code. On a checkbox, make sure to set g.NPI_Option_Code = ''. On a product level, make sure to set the attribute and option variables to ''. After these globals are set, call the token. If the return value is -9999, the item is not being tracked.

%module|npinventory|stock_available%
Same as above but shows the amount available.

%module|npinventory|oos_level%
Same as above but shows the out of stock level.

%module|npinventory|stock_list%
This token will set a global variable that contains an array of structures. You must set g.NPI_Product_Code equal to the current product code before calling the token. This array contains all of the product code, attribute code, and option code combinations for a specific product. It also contains the available stock, out of stock level, and other information shown below. This token makes it easy to create a stock table using OpenUI tokens in Viking Coders templates or in a product header or footer. Code examples are available in the help pages on the NetPush.com site.
Array Structure:
g.NP_Inventory_StockList[i]:attribute_code - Attribute Code
g.NP_Inventory_StockList[i]:option_code - Option Code
g.NP_Inventory_StockList[i]:stock_level - Stock Level
g.NP_Inventory_StockList[i]:oos_level - Out of stock level
g.NP_Inventory_StockList[i]:available - Stock Level minus out of stock level
g.NP_Inventory_StockList[i]:allow_pur - Allow purchases even if out of stock from admin settings
g.NP_Inventory_StockList[i]:low_amount
- Low amount from admin settings
g.NP_Inventory_StockListLen - Variable that tells you how many items are in the array (represented by i above)

Price: $149 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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15 Customer Order Confirmation v5 Advanced Development Solutions / Miva Central

Takecontrol of your Customer Order Confirmation Email with this full featuredfulfillment module. This module provides complete design control of HTML emailconfirmation using the new Store Morph Technology™ based template. Useit in addition to or as a replacement for the standard text Customer OrderConfirmation Email. This module automatically installs and configures thedefault Email template, which can be further customized to meet your needs.The HTML Email is sent using Merchant Mail Server and Module Configurationsettings.

The ADS HTML CustomerOrder Confirmation Email Features:

  • Simple Module Installation,Configuration and Controls
  • Automatic installationand assignment of Default HTML Email template and settings.
  • Module provides completedesign control of HTML email notification using the new Store Morph Technology™based template.
  • Never worry about makingtemplate changes. Module utilizes new version history control.
  • Template is pre-configuredto send an HTML Email similar to invoice page layout.
  • Provides controls forEmail Subject, To, and CC Email Address.
  • Menu and Template basedcontrol of new features. No template editing required, but is availablefor advanced users. HTML and template scripting knowledge is requiredto make template modifications. If you do not have these skills it isrecommended you contactADS representative to get assistance with template design and customization.

Sample snapshot of a Customer Order Confirmation Email Configuration Screen:

Sample snapshot of a Default Customer Order Confirmation Email:

Module installation andfunctionality has the following requirements:

  • MIVA Merchant Version5.0
  • No template editingis required, but is available for advanced users. HTML and template scriptingknowledge is required to make template modifications. If you do not havethese skills it is recommended you contactADS representative to get assistance with template design and customization.

Price: $65.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

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16 Miva Merchant Tutorials Subscription Doubleplus New Media Marketing /

Take a look over the shoulder of a Miva Merchant professional as he takes you through every step, every module (almost), every function. Complete with "live" comments unedited, you'll learn while feeling like you're sitting next to a Miva Guru.

This tutorial subscription is different than all other Miva Merchant training methods because it is constantly updated, there are OpenUI and MMUI tutorials, as well as extensive tutorials on most popular third party modules, including offline products like Storeman. With the cooperation of third party developers, when a module is updated, or a new module is released, Merchant How To will create a new tutorial.

  • Setting Up Your First Miva Merchant Store
  • Getting Into Admin
  • Adding a Product
  • Adding a Category
  • Global Headers/Footers, etc.
  • Attribute Templates
  • Edit Store Admin Tour
  • Images
  • The Nav Bar
  • The Category Tree
  • Upselling
  • Related Products
  • Availability Groups
  • Price Groups
  • Managing Customers
  • Shipping Methods
  • Payment Methods
  • Order Processing
  • Basic Maintenance
  • Installing Modules
  • Downloading and Installing Miva Mia
  • Installing OpenUI
  • Updating OpenUI
  • OpenUI Tour
  • OpenTokens
  • Accounts/Login
  • Creating a Mini Basket
  • Adding a Second Store
  • Adding OpenUI to Second Store
Plus Third Party Modules and Software such as:
Plus Offline Tools such as:
And more as it is released. Click the link to see examples of tutorials.

NOTES: Please allow up to 24 hours for activation. Tutorial Flash files can be large, so it is recommended that you have a broadband Internet connection to enjoy the tutorials. This tutorial subscription is new, so not all tutorials listed at MerchantHowTo.com are immediately available. Also, since this subscription is essentially electronic distribution of knowledge, and since there are several examples and a list of tutorials available prior to purchase, no refunds can be granted on these tutorials.

Price: $599.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/TemplateUI/OpenUI Versions: 1.x, 2.x, 3.x, 4.x , 4.14-4.23x (Available Compiled)
Other Module Compatibility: N/A

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17 Coupon Redemption Weiland / Miva Central

Manage coupon addition and redemption functions within a Miva Merchant 2.2x, 3.x or 4.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license.

Features: (some features are only in the compiled version)
- Configurable prompt
- Configurable action
- Configurable redemption
- Configurable coupon rejection messages
- OpenTokens for use in OpenObjects
- Searchable coupon database with pagination
- Easy view admin for coupon content and historical usage
- Coupon codes can be individually assigned
- Import coupon codes from flat file in bulk
- Autogenerate coupon codes with token
- Assign coupon code as a series for affiliate purposes
- Global scope or for specific products
- Checkout coupons one per order
- Instant coupons on product pages, multiple per order
- Fixed amount or percentage of eligible products discounting
- Specific product eligibility can be scoped to the attribute level
- Minimum order level for redemption
- Establish expiration dates
- Line item display in basket after redemption
- Single use coupons
- One per customer coupons
- Multiuse coupons (can be limited)
- Free shipping coupons
- Limit the country, state or zip a coupon can be used for
- Combination of free shipping and order discount (% or fixed) coupon
- Easy deletion of expired coupons
- Coupon report identifies coupon usage

Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.

  • An unlimited number of coupons can be assigned to the store and each identified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admin interface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. This is the code that you will give to customers so they can shop and redeem the coupon (one per order). It can be any combination of letters and/or numbers.
  • The compiled version has a coupon generation function. You can embed a token in your welcome email or notification emails generated with our Mail Manager module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header if you are using the OpenUI.
  • If you have a lot of coupons you want to load into the system quickly, the compiled version has a coupon import from flat file module
  • An optional expiration date can be included which will prevent its use if the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
  • A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, eg $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemption value can be assigned to each coupon in Merchant 4.x. If you enter the letter S in the field to the right, the coupon will be used to allow free shipping (compiled version only) for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
  • Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you use the percent calculation, this value can be any value, including zero.
  • Based on your state's tax requirements, the coupon can be designated to reduce the sales tax or not reduce it. The coupon's tax effect is on the order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doing this is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
  • Coupons can either be used:
    • multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers, user lists, clubs, etc. They often have a short expiration date to limit their use. A typical usage might be a special holiday sale, eg 10% off everything in the store if used by a specified date. This would eliminate the need for special price groups if the intent is that everybody who has the coupon code can use it.
    • only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a second time, if he/she uses the same coupon code, it will be rejected. This is probably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
    • only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, eg "sorry for the inconvenience, please accept this coupon.....".
  • You can restrict usage of a coupon in your store so that it can be used only if a specific product code is ordered. You can list several product codes, any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list AND are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. In Merchant 4.0, you can use a wildcard for the product list, e.g. 1AA* would make all products beginning with 1AA eligible for the coupon discount.
  • New in the compiled version of the coupon module is the ability to restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the option of "4.5". The format for the input would be 1AA*~Version~4.5|
  • Alternatively, if you precede the product list with a - (minus) character, the coupon will be excluded from use with those product codes. You canNOT specify it to the attribute level like the include above. (compiled version only)
  • Appropriate error messages are displayed when coupons don't meet the usage criteria established by the store owner. When the shopper enters a coupon code at checkout that is not valid based on the criteria you establish, he/she will see an error message just below the coupon code input when the checkout form is re-displayed. One coupon can be redeemed per order on the checkout page.
  • In admin, the coupons can be easily displayed and edited. The coupons are displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or portion of the coupon code.
  • Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a check in the remove column and select update or select purge expired coupons, then select update.
  • A historical database, which can be imported and analyzed in database or spreadsheet software, is maintained on all coupons used. The couponuz.dbf can be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is displayed in the admin table in Merchant 4.0
  • New in the compiled version is the coupon usage report. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigned a series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
  • The compiled version of this module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen. Since the tokens in this module conform to OpenToken functionality, they may be used in other template type screens.

MMUI and OpenUI compatible. If you are using MMUI, there are two required edits in the mmui.mv. If using MMUI in a compiled version of Merchant (4.14 and newer), you will need to edit and recompile the mmui.mv (expensive proposition). Thus, with compiled Merchant, we recommend using OpenUI instead of the MMUI user interface.

Price: $35 Upgrade Cost: $25 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 2.x, 3.x, 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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18 EZ Batch Report v5 Emporium Plus / Miva Central

EZ Batch report module lets you run a batch report on either batched or unbatched orders. You canalso use it to create packing slips and create flat files for use with tools like the Fedex online label, Endicia internet postage, and UPS's My UPS programs. It creates an orders export flat file with data the standard export program forgot to include. It can email the flat file exports to you. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Generate a standard type batch report from existing batches
- Generate a standard type batch report from a | delimited list of order IDs
- Hide CC secure data unless on secure server and proper pass phrase is used
- Generate packing slips by removing sections like shipping and payment details
- Select which customer fields to display and in the order you want them
- Can exclude prices and totals
- Can include page breaks between orders
- Include store address with image if desired
- Optionally remove color bar for faster printing
- Can include date and time of order
- Include one or more Addendum responses (question numbers selectable) (requires our Addendum module)
- Create flat files with shipping addresses (Fedex label, Endicia internet postage, Quickbooks, My UPS address book)
- Create a flat file of the orders similar to standard orders export (can include "other" charges)
- Email the finished flat files to yourself as an attachment
- Can include %module|xxxxx|xx% type tokens for 3rd party module insertion
- EZ to use, no complicated setup requirements

Feature Details.
You can generate the report by selecting from a list of existing batches. You can also run the report by including a | delimited list of order numbers in the input. This allows you to create/print a batch report of unbatched order(s).

You can also create packing slips with this same module. Exclude certain elements like the shippingand payment details, along with product prices and totals, and you have a convenient printoutwhich can be packed with the items as an inventory list. This is made easy by using the optionto insert a page break after each order.

When used for creating packing slips, you'll probably use the option to include your store addressand logo image on each page.

If you are using our Addendum module you can display one or more of the responses. You canselect which ones will be displayed. You can use Addendum View (report module with Addendum) to generate a list of order IDs which match a certain criteria. For example, you might have a question on checkout to have the customer designate their desired delivery date. You can search the Addendum responses for a specific date and it will create the view list (order IDs) which can be used in the EZ Batch. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report, but if you use Addendum View tocreate a list of orders attributed to that salesman, you can make a batch printout for each salesman with only their orders on it.

You can select to create flat files of the customer addresses when you run EZ Batch. It formats them in an order which can be imported into programs like Fedex's online label creator and Endiciainternet postage printer. It can also generate a flat file of customer info which can be imported into Quickbooks. Import a flat file of customer addresses from the batch into My UPS address book. You can either retrieve the files from the server with FTP or have them emailed at the completion of the batch report. Clerks don't need access to your Merchant admin. No copy and paste; a few clicks and the order addresses are imported into the above programs.

You can select to create a flat file of the orders when you run EZ Batch. This export is similar to the standard orders export in Miva Merchant. However, one important omission in the standard export is the "other" charges, which includes things like coupons, fees, etc. The "other" charges is specified in the Miva Merchant API, but was ignored when the code for the standard report was written. You can also include the Addendum responses (if you are using our Addendum module) in the orders export. You can either retrieve the file from the server with FTP or have it emailed at the completion of the batch report.

If you have 3rd party modules which can use a token to insert their data into the batch report, youcan use tokens in the format %module|xxxxx|xx%

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

Price: $26.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
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19 Follow-On Contact Weiland / Miva Central

Don't miss a marketing opportunity. Contact your customers a few days, weeks or months after they've purchased products at your store with automatically generated emails. The email content is configured by the store owner through merchant admin.

Features: (some features are only in the compiled version)
- Send after-sales emails at configurable number of days in the future
- Obtain feedback from customers relative to the shopping experience at your store
- Provide a promotional coupon to increase the chance of return visits and sales
- Generate product specific after-sales emails for one or two dates (each product can have a different number of days in the future)
- Remind customers of re-order needs or companion products to the ones they already bought
- Remove after-sales emails for a specific troublesome order
- Put module in initial test mode to avoid improperly written and configured emails
- HTML or plain text formatting
- Email layout, wording, and design is configured in admin with templates and tokens

This module captures pertinent order information and uses it for generating a follow-on email. This gives you an opportunity to guage customer satisfaction with your store or provide them with a reason to come back and purchase again, e.g. with a coupon embedded in the email.

New in the compiled version is the ability to place the module in test mode until you are satisfied your stock email says what you want it to say. Also added is the ability to delete the follow on email for a specific order number. The email templates are composed within the module's admin. You can embed tokens to insert text from other modules, e.g. insert a unique coupon code by using the coupon generator in our Emporium Plus Coupon Redemption module.

New in the compiled version is the addition of product specific follow-on emails. You can schedule one or two follow-on emails related to a product. These emails are usually used to promote another product at a specific time frame or to encourage a repeat or maintenance sale for the original product. You can have two product specific emails in addition to the generic global email, for a total of three follow-on emails to increase sales and enhance marketing.

Version 2.x, 3.x Available

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Compatibility: MMUI/OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
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20 Tell A Friend v5 Advanced Development Solutions / Miva Central

Word of mouth referral rates are rising... Give your visitors an ability to refer your Site or Specific Products to their friends, colleagues or loved ones. Visitors can provide up to three email addresses and their own message, which will be included in the Email. This module automatically installs and configures default Tell a Friend Page and Email templates, which can be further customized to meet your needs. The HTML Email is sent using Merchant Mail Server and Module Configuration settings. You can use template Headers/Footers to provide additional content information for your Tell a Friend page or edit the page and email templates to suit your needs.

The ADS Tell a Friend Module Features:

  • Simple Module Installation, Configuration and Controls
  • Automatic installation and assignment of a new Tell a Friend Page template, HTML Email template, and the required item.
  • Module is pre-configured to send either the Store Front Page or the Product Page in an HTML email.
  • Provides controls for Email Subject, From Email Address and CC.
  • Validates Customer provided email and message information by requiring the fields.
  • Customize an Email sent by organizing how the information appears in the email.
  • Insert the links to your new Tell a Friend page anywhere by using MIVA Merchant product page, navigation bar, category tree, static pages, etc...
  • Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.

Sample snap shot of a Product and Tell a Friend Pages:

Module installation and functionality has the following requirements:

  • MIVA Merchant Version 5.0
  • Settings and control this module provides are used in conjunction with a New Contact Page and Templates that are pre-installed with this module.
  • No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.

Price: $59.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
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