Found 111 Modules or Applications that might fit the bill
Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.
Sales, support and other inquiries between you and your customers are seemlessly integrated into your MIVA Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: <- Easily integrate customer contact and inquiries - Collect typical name, email, subject and inquiry - Collect unlimited extra required and/or non-required fields - Hide your store's email addresses from spammer email address harvesters - Change the email address you want inquiries to go to through the admin panel - Launch the Contact Manager from Merchant or from a static page - Use a form or link to launch the Contact Manager - Assign the contact record to a specific technician or department with ease - Customer can select the target to send the inquiry to with a select list option - Contact is logged and is not effected when email servers are down - User interface is easily customized, even by html novices, from the module's admin configuration screen - Use store morph technologoy to fully customize the form - Department codes, descriptions and email addresses are configured through admin - Admin section allows you to search one or more criteria to find messages - Edit the status and/or respond to the sender - Can send autoresponse email to customer so they know you received their inquiry - Includes a contact tracking number in the email subject
Feature Details. Protect your email addresses. This module keeps yourstore's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages.
Easy link to the contact form. You can launch the Contact Manager form from a button in the category column, in the nav bar or elsewhere within Merchant or from a static page. You can also easily use a http link format for launching the Contact Manager form from static pages or within Merchant.
Assign the inquiry. The Contact Manager allows you to assign the contact record to a specific technician or department with ease. That technician can then find their active contacts easily.
User interface look and feel. The Contact Manager form characteristics are controlled from the module's admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image. Even for the html novice, the form's characteristics are easily altered in admin. In Merchant 5.x you can go a step farther if you are familiar with the store morph technology (SMT) and page template editing by fully customizing every aspect of the form. With the Merchant 5.x built in SMT you can make changes to the page and even rollback changes if you don't like what you see.
Customer can choose department. The module allows the customer to select the target to send the inquiry to with a select list option. This expedites the delivery to the specific technician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers.
Field inclusion and validation. Department codes, descriptions and email addresses are configured through admin. The standard collection fields are name, email, subject, department, and inquiry. However, you can also have an unlimited number of extra fields in the form. These fields can be required or optional. If required and the customer does not provide a response, the form will validate and redisplay so the missing info can be supplied. What extra fields you create and use is dependant on how you will use this contact form; e.g. requests for info, pricing, availability, product details, billing, shipping, or even for customer surveys prior to checkout.
Autoresponse receipt verification. When the customer submits their inquiry, the module can optionally send them an autoresponse that you have received their inquiry and how soon you will get back to them. That autoresponse email is composed and customized by you through the admin panel. You can also include the contact tracking number in the subject of the contact emails and responses, e.g. [EP #925]: How do I.....
Searchable contact records. The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Sales, support and other inquiries between you and your customers are seemlessly integrated into your Miva Merchant store.
Features: - Easily integrate customer contact and inquiries - Hide your store's email addresses from spammer email address harvesters - Change the email address you want inquiries to go to through the admin panel - Launch the contact manager from Merchant or from a static page - Use a form or link to launch the contact manager - Assign the contact record to a specific technician or department with ease - Customer can select the target to send the inquiry to with a select list option - Contact is logged and is not effected when email servers are down - User interface is controlled from a merchant admin configuration screen - Department codes, descriptions and email addresses are configured through admin
- Admin section allows you to search one one or more criteria to find messages - Edit the status and/or respond to the sender - Under Store Notifications, you'll see a quick summary of pending messages
Feature Details.
This module keeps your store's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages. You can launch the contact manager form from a button in the category column or from a static page. You can also use a http link format for launching the support manager form from static pages or within Merchant. The contact manager allows you to assign the contact record to a specific technician or department with ease.
The contact manager form characteristics are controlled from a merchant admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image.
The customer can select the target/department to send the inquiry to with a select list option. This expedites the delivery to the specific techician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers. Department codes, descriptions and email addresses are configured through admin.
The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender.
In the Main admin screen of Merchant 4.x, under Store Notifications, the module provides you with a quick summary of how many messages are Pending. Upon clicking the link for Contact Manager, a popup window displays the subject and message ID of all pending contact messages.
The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation, vendor specific notification, and even cell phone emails. It also can send welcome emails when a new customer account is created. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Autoresponder - specialized emails at the completion of the order - Merchant notification and customer confirmation - Vendor and product specific templates - Can limit sending based on a specific attribute/option code for a product - Include coupons or promo codes when specific products ordered - Optionally require an input to allow the email, e.g. a response from Addendum - Easy to use checkbox configuration of vertical or horizontal layout emails - Highly configurable free form template layout emails with embedded tokens - HTML or text email formatting - Archive flat file is created for each template, easily track sales activity - Mail Manager Report module can display the flat file contents by time period or product - Ship to, bill to and other email addresses for each template - Send emails to your company's internal departments, e.g. shipping - Emails to web enabled cell phones as abbreviated messages - Open architecture so that other events can also trigger an automated response - Can resend emails when the customer knows and enters their order number and email address - Use render token to send an email from any pagein the store - Send a welcome email before the order completes and optionally include a promo code, customer login and password - Include 3rd party data with module tokens, e.g. Addendum responses - Display shipping and payment invoice messages - Create packing slip and label emails - Ship to country address formatted according to the applicable country's postal recommendations - Restrict email to a specified order dollar value range, reward big spending customers with a coupon - Restrict email to a specified list of countries, thus allowing for language specific emails
Feature Details. In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
Email a promo coupon code if a customer purchases a specificproduct or from a list of products
Email service, warranty, shipping and contact information on specific products or product lines
Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
Literally, you can have a different autoresponder for everyproduct in your store.
However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:
Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.
As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:
Show or hide any of the data elements
Orient your email either horizontally or vertically
There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
Customize your email and store's physical address
Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
List full or partial Ship To and/or Bill To address
Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
Restrict email to a specified list of countries, thus allowing for language specific emails
Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
Write a different body for each of the email templates you add
List products and prices or just the products without prices
Link the email usage to one or more product codes or entire inventory with wildcard
No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly
I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.
Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails.
The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.
The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation and even vendor specific notification.
Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Include coupons or promo codes when specific products ordered
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones
- Open architecture so that other events can also trigger an automated response
- Send a welcome email before the order completes and include a promo code
- Include 3rd party data with tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used
In admin, you create one or more template emails. Each
template can be different, i.e. what it displays, how the
data is oriented on the screen/paper, and what product(s)
triggers the autoresponder. Most responses are triggered
by the product codes purchased. Some example uses:
Email to any of your
drop-ship manufacturers listing the Ship To
address and the products to be shipped if using real time credit
card authorization. The module will sort out which drop shipper gets which emails, including listing the products to be shipped. You can still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processing verified the charge, then forward to the drop shipper. This would save hand entering the order. In addition to the email, an archive flat file is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
Email to Ship To or Bill To or both thanking them for
a
donation to your sponsored charity on your site.
Email to
your shipping department listing Ship To address
and products ordered if using real time credit card
authorization. Products section can be torn/folded to
result in a shipping label with your company address included. If not using real time authorization, use the pending mailbox technique similar to the drop shipper scenario above.
Email a
promo coupon code if a customer purchases a specific
product or from a list of products
Email service, warranty, shipping and contact information on
specific products or
product lines
Send an email to your cell phone's text messaging
when orders are placed in your store (requires a cell phone
plan that assigns an email address to your phone)
You own a mall with multiple stores within the mall. Those
store owners rent the stores from you for a percentage of
their gross. Use mail manager as an audit tool to track their
sales. In addition to the autoresponse email, mail manager
produces a flat file with order ID, date, product name,
product code, quantity, price for each, and price extended.
Periodically retrieve that flat file and import into a spreadsheet
for easy analysis.
With compiled Merchant, the included Mail Manager Report
module can display the contents of that flat file
through admin. It can filter the report by specific time
periods (daily, weekly, monthly) within reason. The limits
of your PC or server may prevent very lengthy reports for
excessively long time periods. It can also limit the
report to only one product code. Since the templates can
be designed for each vendor, you can create individual
vendor flat files with a corresponding report for each
vendor.
Literally, you can have a different autoresponder for every
product in your store.
However, Mail Manager has a somewhat open architecture so that other events can also trigger an automated response. For example:
Send a
welcome email before the order completes, but after
the customer completes the registration process (for those that
create an account)
Send a thank you for
rating a product (using our Rate This system)
along with a coupon code for taking the time to do so
Essentially any event in the mmui, oui or even another third party module can trigger an email which you write for the
particular event
You can use the
ifvar script or var token in these "other event" emails. For example, generate a unique
coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now. If you don't have an account with us yet, sign up and you'll see how it works.
As you can see, the uses of this Mail Manager are quite
diverse. Some of the variable features configured through
admin for each template are:
In the compiled version is a free form template using an
extensive list of
tokens and mini-scripts to customize the emails that
are sent at the time of order completion. They can vary
from mimics of the standard
merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell
phone emails. The emails can be plain text or HTML formatted emails for better readability. You can change the fonts, colors, layout and even add images to your confirmation and notification emails. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template.
Customize your email and store's physical address
Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
List full or partial Ship To and/or Bill To address
Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
Restrict email to a specified list of countries, thus allowing for language specific emails
Write a different body for each of the email templates you add
Link to one or more product codes or entire inventory with wildcard
No need to go to each product to link the email, a copy and paste from a flat text file will add hundreds instantly
I'd be surprised if you find that this capability
exists anywhere in any mid-priced shopping cart system.
Autoresponders that fill in the blanks are one thing, but
this is a store owner, pre-planned autoresponse for a
specific product. Within your store, you could have dozens
of different responses (individual or grouped) or a
wildcard response for all of the products. You can use it
to make connections not directly related to sales, yet
linked to a specific sale.
Customer buys a kayak from your store. Tell them about
the kayak camp 20 miles from your store and give them the 800 number of the guy with the info about a big get together next month.
Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery in hopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted,
intelligent autoresponders are designed to increase your store's
business and decrease the amount of time employees spend on sending out product specific, followup emails.
MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used. Thus, module conflict does not occur. The pre-formed templates are easy to configure and do not require programming experience. In the compiled version of Merchant (4.14 and newer), you
also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.
Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Immediately visible when you log into admin is the number of pending orders - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders
Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history
Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The Category Manager module allows you to have multiple category templates in a single store. You can have a different template for every category in your store if you want. The templates use the standard store morph technology template editor in MIVA Merchant 5. While basic knowledge of how to edit MIVA Merchant 5 templates is required, there are two example templates provided in addition to the built in ctgy page template. Getting started is not that difficult. Don't miss our introductory price of this versatile module.
Features: - Multiple category templates in a single store - One or more categories can be assigned to use a specific template - Default template is used for categories which do not have a custom template assigned - Custom pagination in addition to the default Previous and Next buttons - Can limit products displayed per page to a specific number for each template or can list all on one page - Customer can sort products within the category in real time dynamically - Breadcrumb navigation included - Sub-category navigation included
Feature Details. Multiple page templates. Using the built-in store morph technology, you can edit the page templates just like the built-in page templates, including recall, notes, and indexing of previous versions. Include typical render tokens on the custom category pages from other 3rd party modules (sold separately) which you have in your store, e.g. rate this, wait list, best seller, and others.
Easy assignment of categories to templates. Once you create the template you can assign one or more categories to it. This can be done from the Category Edit screen or if you are using the Emporium Plus Category Import module (sold separately), you can import the template assignment right along with importing new categories into the store. No need to import the categories with one module and then use a separate module to assign them to templates.
Default page for unassigned categories. The default ctgy page template is used for all categories which have not been assigned to a specific custom template. This makes processing more efficient as the Category Manager runs a quick lookup to determine if it needs to run certain more complex processing routines, like advanced pagination.
Advanced page navigation. Several pagination variables are available to write detailed page navigation links. You can have the typical 1 2 3 4 etc. Or you can break up long lines with arrows, dots, dashes, etc to fill in a gap. You can also display the page number of the total number of pages. This pagination is similar to that used in the Emporium Plus Power Search module for Merchant 5. As a point of reference for the customer, you can even include how many products are listed in the category.
Flexible pagination. Each category template can have a different setting for the number of products to display on a page. Initially, the customer will see the number you set. However, customers using broadband may want to see all the product in a category on a single page, so there is an option to list all.
On-the-fly sorting. The products are initially displayed in the sort order which the store owner has previously setup in the normal admin sorting. The customer can then change the sort order based on their desires. Available sort fields are name, code, price, date items were added to the store, or the default store setup. They can be sorted ascending or descending.
Breadcrunb navigation. The module includes optional breadcrumb navigation. An array is created which holds the current category name and its parents up to the top level category. With standard MIVA Merchant template code, you can create a quick link to higher categories like Home > Software > Developer Bundles
Sub-category navigation. You can display the sub-categories of a parent category on the category page, e.g. below the parent category's name. The array can be displayed like you want it using standard MIVA Merchant template code.
We cannot link to our demo stores from MivaCentral so if you'd like to see a couple of the live pages demonstrating single or multiple column layout of products, please contact us for links. Those pages demonstrate the variable layout of products, breadcrumb navigation, on-the-fly sorting, and sub-category navigation.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Mail Order Manager for MIVA Merchants Order Processing Made Easy for MIVA Merchant
No matter how great your MIVA Merchant ecommerce site is at collecting orders, you still need to manage the orders processing, inventory, accounting, customer database, marketing, reporting and so much more to make sure your customers are happy and your business grows. And, while that's a long list of tasks, doing it all well results in a operational efficiencies that keep your business thriving and profitable.
Trying to "piece together" a total solution for all these jobs with a mix of "off-the-shelf" general accounting, contact management, mailing, inventory or simple database programs, can be expensive and simply does not work because you lack true integration and streamlined processes. As thousands of successful ecommerce, mail order and catalog merchants already know, when it comes to the everyday tasks associated with order management, M.O.M. is simply the best tool available.
Together M.O.M. & MIVA Merchant offer a complete, cost-effective and scalable solution for your entire business and integration is precisely what makes the M.O.M. and MIVA Merchant solution so awesomely powerful! Import your MIVA Merchant orders directly into M.O.M. and let M.O.M. do the rest.
Everything you need to know about a customer from one, centralized, user-friendly screen
FEATURE SUMMARY
Order Entry & Processing
MIVA Merchant order import
Phone, mail, and web orders
Order search by order or customer information
Batch and 'real time' credit card & echeck processing
Pick/pack paperwork with scan & pack control
Import from order taking services and the web
Order export to fulfillment companies
Quotations
Return authorizations
Gift order management
Customer Management
Multiple Criteria Customer search
Information and catalog requests
Phone contact and call scheduling
Online display for contacts, accounts, previous orders, previous purchases
Built-in form letter writer including MS Word® interface
MS Outlook® interface for e-mail correspondence
Symantec WinFax® interface for fax correspondence
Customizable customer information fields
RFM analysis
Points/rewards programs
Customer relationship management
Inventory Management
Unlimited selling prices
Unlimited purchasing levels
Automatic PO generation
Drop-ship processing
Composite (kit) items
Continuity programs
Subscriptions
Serialized inventory items
Size/color matrices
Discontinued items
Service items
Online product information
Cross-sell/up-sell/substitutes
Bin and warehouse management
Shipping
Unlimited shipping methods
Rates/zones for UPS®, FedEx®, DHL®, USPS® and others
Customer shipping charges based on actual cost or in-house schedule
Interfaces for UPS, USPS, DHL and others
Accounting
Query-based reporting
Accounts receivable
Aging & finance charges
Accounts payable
Check processing
Calculation and reporting of sales tax
G/L Interfaces to most popular third party applications
Sales and Marketing Analysis
Ad source and catalog
Royalties & commissions
Inventory reports
Built-in graphing feature
Reports preformatted for use with MS Excel
Internet Commerce
Best of all, you can start with the configuration of M.O.M. that is perfect for your business today and add more as your business grows and evolves. So take wait, take advantage of this exclusive MIVA CENTRAL offer today.
Additional Screens is a simple to use utility module that allows an unlimited number of new "screens" to be created, such as new pages for contact info, policies, frequently asked questions, etc. You define a screen code, title, and the html you want to be included for each new screen. The category tree may also optionally be displayed for each screen.
Tokens are also available for creating dynamic pages including support for URL Includes (for embedding external html pages, cgi scripts, etc.), secure links including the Session_ID, and any variable available in Merchant.
Note: This module requires version 3.9 or higher of the Miva Engine.
Manage coupon addition and redemption functions within a Miva Merchant 5.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:- Configurable prompt - Configurable action - Configurable redemption - Configurable coupon rejection messages - Uses tokens to place input on pages - Searchable coupon database with pagination - Easy view admin for coupon content and historical usage - Coupon codes can be individually assigned - Import coupon codes from flat file in bulk - Autogenerate unique coupon codes with token - Assign coupon code as a series for affiliate purposes - Global scope or for specific products - Checkout coupons one per order - Instant coupons on product pages, multiple per order - Fixed amount or percentage of eligible products discounting - Specific product eligibility can be scoped to the attribute level - Minimum order level for redemption of checkout coupons - Establish expiration dates - Line item display in basket after redemption - Single use coupons - One per customer coupons - Multiuse coupons (can be limited) - Free shipping coupons - Limit the country, state or zip a coupon can be used for - Combination of free shipping and order discount (% or fixed) coupon - Easy deletion of expired coupons - Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
An unlimited number of coupons can be assigned to the store and eachidentified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admininterface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. Thisis the code that you will give to customers so they can shop and redeemthe coupon. It can be any combination of letters and/or numbers.
You canembed a token in your welcome email or notification emails generated with our Mail Manager (Emporium Plus - Weiland) module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header. If you are using our Tell A Friend (Emporium Plus - Weiland) module, you can embed the unique coupon code in the emails that customers send when referring their friends to your store. The coupon generation is also useful when it is embedded into the follow on contact emails that our Follow On Contact (Emporium Plus - Weiland) module sends out.
If you have a lot of coupons you want to load into the system quickly,there is a coupon import from flat file module
An optional expiration date can be included which will prevent its useif the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, e.g. $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemptionvalue can be assigned to each coupon.
Free shipping coupon option. If you enter the letter S in the field to the right of the value field, the coupon will be used to allow free shipping for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you usethe percent calculation, this value can be any value, including zero.
Based on your state's tax requirements, the coupon can be designated toreduce the sales tax or not reduce it. The coupon's tax effect is onthe order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doingthis is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
Coupons can either be used:
multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers,user lists, clubs, etc. They often have a short expiration date to limittheir use. A typical usage might be a special holiday sale, eg 10% offeverything in the store if used by a specified date. This would eliminatethe need for special price groups if the intent is that everybody who hasthe coupon code can use it. In the compiled version you can limit the number of times a multiple coupon is redeemed.
only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a secondtime, if he/she uses the same coupon code, it will be rejected. This isprobably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
Global or product related. You can restrict usage of a coupon in your store so that it can be used only if a specific product is ordered. You can list several product codes,any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list, and are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. Youcan use a wildcard for the product list, e.g. 1AA* would make all productsbeginning with 1AA eligible for the coupon discount.
Use instant coupons on the individual product pages and for specific products. These coupons are redeemed at the product page and instantly appear in the basket as a line item discount related to a specific product. Unlike the global checkout coupons, customers can redeem multiple instant coupons in a single order. From a marketing standpoint this gives the merchant the opportunity to offer a promo code atthe product level which gives an impending event (expiration of the promo)to encourage sales while not lowering the value of the product with an overtprice discount.
You can restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the specific option value of "4.5". The format for the input would be 1AA*~Version~4.5|
If you precede the product list with a - (minus) character,the coupon will be excluded from use with those products.
You can limit the coupon to be used only if the customer is in a specific zone. You can use ONE of six possible zone limitations for each coupon (ship to: country, state or zip; bill to: country, state or zip).
Appropriate error messages are displayed when coupons don't meet theusage criteria established by the store owner. When the shopper entersa coupon code that is not valid based on the criteria you establish, he/she will see an error message just below the coupon codeinput when the page is re-displayed.
In admin, the coupons can be easily displayed and edited. The couponsare displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or beginning portion of the coupon code.
Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a checkin the remove column and select update or select purge expired coupons, then select update.
A historical database, which can be imported and analyzed in database orspreadsheet software, is maintained on all coupons used. The couponuz.dbfcan be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is also displayed in the admin table.
The coupon usage report module can provide historical data within your admin. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigneda series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
All your volume discounting needs wrapped up into one module. Volume Pricing Pro allows you to discount your products based on volume ordered at a category, product, or storewide level. Your discounts can be a flat amount, percantage, or combination of both.
An example would be:
1 Widget = $10.00
5 Widgets = 10% Off ($9.00 ea)
10 Widgets = 15% Off ($8.50 ea)
Features Include:
Product Level Volume Discounts
Category Level Volume Discounts
Storewide Level Volume Discounts
Flat, Percenatage, or Combination Discounts
Unlimited Discount Levels
Product Grouping
Product Exclusion
Price Group Exclusion
Attribute Discounting
Please note that if you use another module to discount product prices, this module may not work correctly for you. Please contact us regarding any concerns.
Why make an RSS feed document out of your products? Do a search on "rss search engines" and see what kind of exposure you're missing if you aren't.
• create RSS 2.0 compliant feeds out of products in a category
• create RSS feeds out of all the products in your store
To create an RSS feed out of your products, you first create an RSS template which is then saved in the RSS template manager. After that, all you do is click a link to create the RSS document. This makes it very easy to re-create RSS documents after you've updated your store and products have changed.
• use the RSS Feed manager to include RSS feeds from the outside world in your store pages. Put them on existing pages, or make custom pages for your feeds.
• use a layout manager with tokens to customize how RSS feeds are displayed in your store.
There are many uses for exporting RSS in Miva Merchant 5. If the module does not fit your needs, contact Scot about it.
With an Introductory Price of less than $300, it's time to buy Celestia Content Management!
The Celestia Content Management System by Copernicus provides the small business owner with website development and maintenance capabilities previously only accessible to large corporations with IT staff or significant budgets. Celestia Content Management provides dynamic database driven content, customizable forms, search engine optimization and many additional major features only found in expensive content management systems.
The Celestia™ Content Management System is a robust PHP & MySQL server-based application that provides a point-and-click web-based interface for creating, updating and modifying your website. Celestia, formerly known as the Copernicus WebSite Builder, has been actively developed and deployed for over 3 years and represents the best-practices for content management systems.
Celestia is a web-based software package. This software gives a non-technical user the capability to build and maintain a robust, feature-rich website without the assistance of a programmer. Celestia provides the core technology necessary to build a user and search engine friendly site.
Celestia is your website. The core content management system is used to build and display your site. When viewing the Copernicus site, you're using the Celestia system that we have deployed for the Copernicus website!
Celestia is comprehensive. With a full suite of modules provided in the core system, Celestia contains all of the necessary technologies for an outstanding web presence. From browser-side HTTP/1.1 compliant page caching to short search-engine friendly URLs and robust page layout modules, Celestia provides the capabilities to build almost any SMB site.
Celestia is extensible. With an object-oriented PHP API, adding new features via modules to Celestia can be accomplished by novice and advanced PHP programmers alike. The core module API handles database creation and abstraction, configuration and standard layouts. As a developer, you can focus on the portions of your module that are most important- the core features you wish to provide- rather than spending countless hours creating database and configuration systems.
Celestia Features Celestia Content Management provides dynamic database driven content, customizable forms, search engine optimization and a number of other major features only found in expensive content management systems. The base Celestia distribution provides a feature set never before found all together in one package. Features include:
Point-and-click browser based site editing
Integrated WYSIWYG HTML editor
Import & Export of all databases
Automated provisioning and site template system
Standardized configuration screens for all modules
Global CSS Control with overrides on each page
Search engine optimizations:
Search-friendly short URLs
Page Title manager for SEO
META KEYWORDS tags for search engine optimization
Automatic META DESCRIPTION tags for all pages
HTTP/1.1 Compliant browser side caching
HTTP/1.0 Compliant server-side page redirects
Upload Image Library with ALT tags & image sizes
Web-safe color chooser
Display Modules:
Events Calendar
Contact Us Form
FAQ Lists
FormBuilder (Custom Forms)
Forum Topics
Miva Merchant Integration
Paragraph Content Module
Press Releases
Photo Gallery
Related Links
Section (hierarchical) Containers
Staff Biographies
Server Requirements:
PHP v4.2.1 or greater
MySQL v3.23 or greater
Zend Optimizer v2.5.0 or greater.
Download this Installation Test to determine if your hosting account is capable of running the Celestia Installer.
The Merchant Companion 2 is a complete order manager / order management system for your Miva store. Download orders easily and securely, process transactions, print invoices, ship packages, email customers, generate reports, and more! Manage internal communication with reminders and order notes and send auto-notifications to your customers as their order is processed. The MC2 is a complete store management package with features added regularly at no additional charge.
The available version of the MC2 is self-updating, and licensed users will receive updates automatically.
Please Note:
The MC2 functions on an individual license system. This helps us tailor functionality for individual stores as well as fight piracy. We will contact you shortly after purchase to get you set up and using the MC2!
The purpose of Power Search is to allow a customer to search one or more fields which are allowed by the store owner. The store owner can choose any fields within the products database and/or the custom product fields (Miva Corp built-in utility module) database to be searchable. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Implements field specific, keyword searching - Uses store morph technology to build templates with version history - Customer selects the fields to search and the sort order they want the results displayed - Search the whole store or limit to one category - Search by all (AND), any (OR), exact phrase, or begins with - Display total found, number of pages, and links to each page when the results exceed one page - Use the same product list layout as original search or alter for your needs - Can limit search to a specific price range - Use in conjunction with the Emporium Plus Tell A Friend module to send searches to a friend - Product page "return to search" link takes customers back to the same search page - View admin log of searched words/phrases for marketing and keyword identification - Maintain compatibility with 3rd party modules which use the MIVA Corp custom product fields - Create pre-defined select list searches on a single field - License per domain/mall
Feature Details. Easily editable templates. The module has five templates which can be used for each section of the search page. The templates have full versionhistory and use standard Merchant 5 template coding for easy update and rollback of changes. Each template is pulled into the location you want it on the search page using a render token. The templates are field selection, category selection,search scope/type, page counter and links, and product list layout.
Search specific fields and sort results. Allow a customer to search one or more fields which are made selectable by the store owner. The store owner can choose, in the admin screen, any fields within the products database or the MIVA Merchant built in custom product fields database to be available. The Power Search module uses a mirror database of your products, custom fields and categories; much like the big search engines use. By creating a mirror before the search is made, many operations to join multiple databases togethercan be avoided, so the customer gets a much faster search. Customers can also sort the results on fields like name, code, price, cost, when they were added to the store, or the default display order the store owner established for productlists. The build of the mirror database goes quite quickly and is a maintenance procedure you will do periodically. The small amount of time you take to build the mirror will save your customers significant amounts of time in their searches vs searches which don't use an optimized mirror database. Buildingthe mirror is not required just because products are added, deleted, or edited; as those processes update the mirror automatically without needing a rebuild. See the install doc for details.
Category selectable. Customers can use the category selector to select just one category to search. The default is to search the whole store. You can use the built in token which lists all categories with one or more products in them oryou can build your own select list of only certain categories.
Multiple search types. The customer can select how they want to search the database. The default is to search for products where all (boolean AND) of the keywords entered are found in the record. The customer can broaden that search so that any (boolean OR) of the words are found in the record. They can search by exact phrase so that the words must appear in thesame order in the record as was entered in the search input. They can also search the fields where the data in the field begins with the search string. This is useful for things like finding all of the products whose NAME begins with a specific letter and allows you to have a list of A-Z links that implement that specific search.
Advanced pagination. The module can display the total number of products found which match the search condition. Additionally, the pagesare numbered, e.g. Page 3 of 20, when results exceed the configurable number of products per page. You can also display alist of page numbers and links to those pages so the customer can jump to the page they want to look at. This pagination is similar to that used in the Emporium Plus Category Manager module.
Product layout template can be customized. In the 'srch' page template, there is a "search results layout". If you are happy with that layout, you can copy and paste the contents of that template into the Power Search module's product layout template. You can then modify the layout in the Power Search admin screen.
Price range searching. While searching the price field might be useful in some cases, a more popular search is price range. Within the searchable fields section, the customer has the option of entering a low and high price to create a range. If left blank, the search will not be filtered by price range.
Tell a friend module interface. If the store is using the Emporium Plus Tell A Friend module, customers can send the search string from Power Search to friends. The link in the email will go to the same page of products that the customer was on when they clicked the Tell A Friend button.
Return to search page link. After going to the product page from a Power Search rendered search, a convenient "return to search" link on the product page can bring the customer back to the original search page.
Search log with admin report. In admin, you can view the log of search words/phrases which your customers have used. This helps you from a marketing standpoint to determine the most sought after products and possibly the need to carry a new product. Additionally, it helps you identify keywords which might be useful to include in the narrative descriptions or the meta tags for search engine submissions and even local searches in your store. As example, while you might have a product called flip flops, customers might be searching for thong sandals (which is the same thing). But if you had not used those words in your description, you may have lost the sale. The log can be purged in the admin screen to reduce its size as desired.
Optimized search of built-in custom product fields. This module does not require that you use a proprietary 3rd party module for the custom product fields. It uses the built-in custom product fields module from MIVA Corp, thereby ensuring compatibility with other 3rd party modules which use those same custom product fields. No need to go down that proprietary datafield path of no return. As example, the Emporium Plus Template Data Feed module can use the built-in custom product fields to populate feeds to just about any search engine and shopping index with those "special" fields those indexes require.
Live examples. We cannot link to our demo Merchant 5 store from MivaCentral so if you'd like to see a couple of the live pages demonstrating searches, please contact us for the link. You can check out the selected field search in our test store which has about 600 products with multiple custom product fields. Try some searches so you can get an idea of search speed.
Pre-defined selectors. The Power Search function can also be used for pre-defined select pulldowns in your store. An example of genre and decade searches are in the lower left column of our test store's storefront screen. It will search a specific field, with store owner pre-defined selections. This same technique can be used for things like manufacturer searches if you have a manufacturer field in your custom product fields.
Liberal licensing. License is for ONE domain/mall. Within that single mall, it can be used in multiple stores without additional licenses.
This module requires that you are using MIVA Engine v5.03 or newer. When you log into admin, you can see which version of the engine is in use in your store.
Take a look over the shoulder of a Miva Merchant professional as he takes you through every step, every module (almost), every function. Complete with "live" comments unedited, you'll learn while feeling like you're sitting next to a Miva Guru.
This tutorial subscription is different than all other Miva Merchant training methods because it is constantly updated, there are OpenUI and MMUI tutorials, as well as extensive tutorials on most popular third party modules, including offline products like Storeman. With the cooperation of third party developers, when a module is updated, or a new module is released, Merchant How To will create a new tutorial.
And more as it is released. Click the link to see examples of tutorials.
NOTES: Please allow up to 24 hours for activation. Tutorial Flash files can be large, so it is recommended that you have a broadband Internet connection to enjoy the tutorials. This tutorial subscription is new, so not all tutorials listed at MerchantHowTo.com are immediately available. Also, since this subscription is essentially electronic distribution of knowledge, and since there are several examples and a list of tutorials available prior to purchase, no refunds can be granted on these tutorials.
Give your customers an alternative way of reaching you while keeping your email address safe from the email harvesters. The information you get from the customers is validated and organized in an email which is automatically sent. This module automatically installs and configures a default Contact Page which can be further customized to meet your needs. You can create an unlimited number of contact pages, each specific to your requirements. The module is capable of sending both TEXT and HTML emails and comes pre installed with an Email template for each. You can use template Headers/Footers to provide additional content information for your contact page(s) or edit the page and email templates to suit your needs.
The ADS Contact Form Pro Module Features:
Possible Contact Form Uses
Questions about products and services. Automatically populate the subject line or other fields with Category, Product or other information.
Customer Requests for information, literature, specifications, etc...
Request Contact Information for dealer opportunities, wholesale accounts, etc...
Create Customer Surveys with emailed responses.
Many other information gatherings uses.
Simple Module Installation, Configuration and Controls
Automatic installation and assignment of a new Contact Page template, TEXT and HTML Email templates, and the required item.
Easily create additional Contact Pages, specific to your requirements.
Control which email address the contact email is sent from and to.
Validate Customer provided information by requiring information for certain fields.
Customize the Email sent by organizing how the information appears in the email.
Insert the links to your new contact pages anywhere by using MIVA Merchant navigation bar, category tree, static pages, etc...
Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Sample snap shot of a Contact Page:
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
Settings and control this module provides are used in conjunction with a New Contact Page and Templates that are pre-installed with this module.
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
A complete system for managing your customers, orders, inventory, purchase orders and more! Designed and priced for small-to-medium size ecommerce stores.The Stone Edge Order Manager will save you time with every order you ship. It is a feature-rich program that helps you manage your orders, your customers and your inventory. The Order Manager simplifies the entire fulfillment process. It brings your data in-house where you can manage it securely and conveniently on your own PC or LAN.
Includes Miva Merchant Module that lets you download and import your latest orders with one button click in the Order Manager.
New Features for Miva Merchant Users:
Download Inventory data from Miva Merchant into the Order Manager
Download Customer data from Miva Merchant into the Order Manager
Synchronize inventory quantity-on-hand data in either direction between Miva Merchant 4.x stores and the Order Manager
Real time inventory tracking with Miva Merchant 4.x stores! Whenever you sell, return, exchange or receive inventory in the Order Manager, the change in quantity-on-hand will be reflected in your Miva Merchant store within seconds!
Import and export inventory data in text files compatible with Phosphor Media's StoreMan program
Builds a searchable customer list.
Subtracts items sold from your inventory. Marks items as backordered when necessary.
Prints customizable pick lists and order summaries.
View Orders screen makes it easy to search for and review orders.
Quick and easy handling of backorders, returns, exchanges, adding or deleting line items, changing a SKU or quantity, etc.
Can convert products with order attributes (color, size, etc.) into "Sub SKUs" for inventory tracking of specific item sold.
Includes support for Authorize.Net and Verisign credit card processing. Capture payments that were pre-approved in your Web store. Process other sales, credits, voids, etc. with two or three clicks on our Virtual Credit Card Terminal.
Prints customizable Invoices, Packing Slips and Shipping Labels.
Automatic and manual emailing to customers and vendors. Includes powerful "email merge" system with user-definable mail merge templates and easy-to-use template editor.
Interfaces with UPS Online WorldShip, Fedex QuickShip, Postal Package Partner and other shipping programs.
Automates drop-ship purchase orders.
Creates re-stocking purchase orders. Supports barcode scanners for receiving inventory.
FIFO accounting system tracks value of inventory value.
Includes Manual Orders screen for entering orders that arrive by phone, fax, etc.
Includes Point-of-Sale screen for orders from walk-in customers. Supports barcode scanning.
Extensive report menu includes a wide variety of reports for accounting, inventory, sales management, etc.
Easy export of customer information for bulk-emailing. Includes powerful selection methods.
Many more features that have been requested by merchants like you since we introduced the Order Manager in 1999!
A fraction of the cost of Mail Order Manager (MOM), and better suited to small-to-medium merchants.
Buy with confidence - 30 day money-back policy.
At $995 the Order Manager is easily affordable for most Miva merchants. The price includes the Miva module that lets the Order Manager download orders directly from your store, and a license for up to 5 users at one location. If you own more then one Miva Merchant store, you can use one copy of the Order Manager to manage all of them.The Order Manager is an open-source program written in Microsoft Access. It is designed for easy incorporation of custom reports. Most merchants will find that it has all the features they need to manage their on-line, phone, mail order and Point-of-Sale sales. For those merchants with special needs, Stone Edge also offers reasonably priced customization services.
The CustContact module is a mini-help desk system specifically designed to work with your Miva Merchant storefront. It provides customers a “Contact Us” page that they can use to send you messages that are categorized, tracked and can be responded to – all through the Merchant admin. Customers can view the history of their communication with you and view any updates since they last logged on.
Key Benefits Include:
Create a “Contact Us” page that serves as the communications hub for your customers.
Set up header/footer
Develop text displayed on page
Configure look and feel
Receive an email alert when new communication is added
Configure who receives the email alerts
The email can optionally include the body of the message
Send an email to your customer when a new communication is added
Use text and tokens in the header and footer of this email
The email includes a link back to the Contact Us page for the customer to view the new communication
The email can optionally include the body of the message using tokens
Track the communication between you and your customer using the method the customer chooses
Order number
Customer name
Customer Account ID
Control the communications center internally
Set permissions so that only certain employees can view tickets
Reply to tickets from many sections of the admin including customer account and order
Prioritize tickets
Close tickets
Example Usage: A storefront that sells cakes and jelly
beans online has seen a surge in customer
communication and cannot keep
up with all of the requests. Unknowingly,
the storefront owner missed a
few questions that came in over the
holidays through his website. There
were three new customers who had
contacted him asking questions about
his cakes. Since he never answered
the questions that these new customers
were asking, he lost them as customers.
Now they buy jelly beans
from their local grocery store and ship
them through Mail Boxes etc. The
worst part of this story is that he didn’t
even know that he lost these new customers.
Then, the storefront owner learned
about the CustContact module from
Copernicus. He learned about a whole
new way to keep track of customer
communications. His customers and
potential new customers can log onto
his “Contact Us” page and he knows
every question and response. He’s
never been more confident of his ability
to keep track of his customer communications!
Please note this module requires Miva Merchant version 4.12 or higher, and OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled).
Subtotal Discount Manager allows you to configure any number of basket subtotal ranges that trigger automatic discounts based on a percentage of the subtotal. Discounts are updated dynamically as the basket changes, and appear on the basket contents screen, invoices, customer emails, batch reports, etc.
For example, encourage customers to spend more by providing a 10% discount on all orders over $200, a 15% discount on all orders over $300, and a 20% discount for all orders $400 and up. Of course, the specific subtotal ranges and percentage discounts are entirely up to you.
A number of additional options are available for more control over the discounts.
exclude specific product codes when calculating the subtotal, including wildcard support for excluding all product codes that start with a specific sequence of characters
exclude customers assigned to price groups
deduct coupons from our Coupon Manager module when calculating subtotal
configurable discount label, e.g. "Bulk Discount"
Subtotal Discount Manager is compatible with any UI module, including MMUI, OpenUI, even custom UI modules. Installation is very simple, just install the module into your mall and assign it to your store. Discount ranges are configured using an easy to use admin console.
With compiled Merchant, the included Mail Manager Report
module can display the contents of that flat file
through admin. It can filter the report by specific time
periods (daily, weekly, monthly) within reason. The limits
of your PC or server may prevent very lengthy reports for
excessively long time periods. It can also limit the
report to only one product code. Since the templates can
be designed for each vendor, you can create individual
vendor flat files with a corresponding report for each
vendor.
